Saturday, July 12, 2003
Why I love Lamar
That's my town, in case you just tuned in. Small, 2 hours away in any direction from anything bigger, but chock full of character. Nice people, too.
Today I got my riding lawn mower back from the shop. That was its second trip in this year. First it needed a spring tune-up. While it was away, we had a week and a half of MOST uncharacteristic rain, and the weeds were getting out of control by the time it was ready to run. So I spent the next 5 or 6 nights mowing...and shortly after that *I* needed a tune-up, having breathed in a bit too much dust and weed chop.
So for most of June, I was trying to get over the worst bronchitis attack I'd ever had. But last Thursday I felt ready to renew my war on weeds (wearing a dust mask this time.) The mower's engine revved up just fine...yet the blades would not turn. I did my best to get them unstuck, but only managed to unstick the complicated pulley and belt system of the mower deck.
So back in the shop it went, and of course it was a holiday weekend, plus the shop is always swamped because they are so good.... But today they brought it back. The charge to fix it? Zero. Nothing. "It only took 10 minutes," the guy explained.
Maybe I'm wrong, but I don't think you see that kind of customer service in your average big city. Or maybe I'm just really really really really lucky.
Today I got my riding lawn mower back from the shop. That was its second trip in this year. First it needed a spring tune-up. While it was away, we had a week and a half of MOST uncharacteristic rain, and the weeds were getting out of control by the time it was ready to run. So I spent the next 5 or 6 nights mowing...and shortly after that *I* needed a tune-up, having breathed in a bit too much dust and weed chop.
So for most of June, I was trying to get over the worst bronchitis attack I'd ever had. But last Thursday I felt ready to renew my war on weeds (wearing a dust mask this time.) The mower's engine revved up just fine...yet the blades would not turn. I did my best to get them unstuck, but only managed to unstick the complicated pulley and belt system of the mower deck.
So back in the shop it went, and of course it was a holiday weekend, plus the shop is always swamped because they are so good.... But today they brought it back. The charge to fix it? Zero. Nothing. "It only took 10 minutes," the guy explained.
Maybe I'm wrong, but I don't think you see that kind of customer service in your average big city. Or maybe I'm just really really really really lucky.
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